Cupid Intimates

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Cupidintimates.com

Shipping Policy

 •  General Terms
    •  All items will be shipped via United Parcel Service. UPS shipping terms and conditions will apply.
    •  Upon completion of your order,
       •  A confirmation number will be generated. You’ll immediately be sent an email notification containing that confirmation number.
       •  You’ll receive a second email notification when your order is shipped.
          •  This will contain the UPS website address and your UPS tracking number that you’ll be able to use to monitor the progress of your shipment.
    •  All items will ship within 48 hours of order confirmation.
    •  We gladly ship items to all 50 American states, the District of Columbia, and Puerto Rico.
       •  We’re sorry. At this time we’re unable to ship items to P.O. Boxes, U.S. territories other than Puerto Rico, APO/FPO addresses, and any locations outside the United States.
    •  Did We Forget To Include an Item in Your Shipment?
       •  If your package is missing an item that you ordered, please contact our Customer Service staff at 1-800-273-1659. Assuming there was no reason other than human error for the omission, we’ll make sure that the item is sent out to you at no additional cost.

 •  Shipping Options
    •  Standard Delivery
       •  How long will your order take to arrive?
          •  After our standard 48-hour handling time, please allow 5-10 business days for destinations in the continental United States and the District of Columbia.
          •  After our standard 48-hour handling time, please allow 6-12 business days for destinations in Alaska, Hawaii, and Puerto Rico.
          •  Please note that these stated delivery times are estimates only. Cupidintimates.com cannot guarantee that any order will arrive within these stated time horizons. Once shipped from our warehouse, deliveries become the responsibility of UPS. For questions or concerns about your shipment’s status, please contact UPS at www.ups.com.
       •  We’re happy to offer free shipping for in-stock merchandise orders totaling $50.00 or more - after discounts and any special promotions are applied, but before possible sales-tax charges are determined.
       •  For all in-stock merchandise orders totaling $49.99 or less – after discounts and any special promotions are applied, but before possible sales-tax charges are determined - shipping rates will be based on weight and destination.
       •  Please note that orders won’t be shipped on Saturdays, Sundays, or Holidays.
    •  Next-Day and 2nd Business-Day Premium Delivery
       •  These premium shipping options are available only for orders sent to destinations in the continental United States and the District of Columbia.
       •  How long will your order take to arrive?
          •  Please add our standard 48-hour handling time to both the next-day and 2nd business-day time horizons.
          •  Please note that these stated delivery times are estimates only. Cupidintimates.com cannot guarantee that any order will arrive within these stated time horizons, even those sent via premium delivery options. Once shipped from our warehouse, deliveries become the responsibility of UPS. For questions or concerns about your shipment’s status, please contact UPS at www.ups.com.
       •  We’re sorry. We’re unable to offer free shipping for any orders shipped using premium delivery options. Premium next-day and 2nd business-day shipping rates will be based on weight and location.
       •  Please note that orders won’t be shipped on Saturdays, Sundays, or Holidays.
 
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