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Cupidintimates.com

Shipping Policy

 •  General Terms
    •  All items will be shipped via United Parcel Service (for the Ground, Second-Day-Air, and Next-Day-Air options) or the U.S. Postal Service (for the Free, Priority Mail, and Priority Mail Express options). UPS and USPS shipping terms and conditions will apply accordingly.
    •  Upon completion of your order,
       •  A confirmation number will be generated. You’ll immediately be sent an email notification containing that confirmation number.
       •  You’ll receive a second email notification when your order is shipped.
          •  This will contain the UPS or USPS website address and your UPS or USPS tracking number that you’ll be able to use to monitor the progress of your shipment.
    •  All items sent via UPS will ship within 48 non-holiday, business hours of order confirmation; all items sent via the USPS will ship within 72 non-holiday, business hours of order confirmation.
    •  We gladly ship items to all 50 American states, the District of Columbia, and Puerto Rico.
       •  We’re sorry. At this time we’re unable to ship items to P.O. Boxes, U.S. territories other than Puerto Rico, APO/FPO addresses, and any locations outside the United States.
    •  Did We Forget To Include an Item in Your Shipment?
       •  If your package is missing an item that you ordered, please contact our Customer Service staff at 1-800-273-1659. Assuming there was no reason other than human error for the omission, we’ll make sure that the item is sent out to you at no additional cost.

 •  Shipping Options
    •  Free Delivery via the United States Postal Service
       •  We’re happy to offer free shipping for in-stock merchandise orders totaling $50.00 or more – after discounts and any special promotions are applied, but before possible sales-tax charges are determined.
       •  Orders qualifying for free shipping will be sent via USPS Priority Mail.
       •  How long will your order take to arrive?
          •  After our 72 non-holiday, business-hour handling time, please allow 1-3 business days for destinations in the continental United States and the District of Columbia.
          •  After our 72 non-holiday, business-hour handling time, please allow 3 business days for destinations in Alaska, Hawaii, and Puerto Rico.
          •  Please note that these stated delivery times are estimates only. CupidIntimates.com cannot guarantee that any order will arrive within these stated time horizons. Once shipped from our Distribution Center, deliveries become the responsibility of the USPS. For questions or concerns about your shipment’s status, please contact the USPS at USPS.com.
    •  Customer-paid Priority Mail delivery via the Unites States Postal Service and Ground delivery via United Parcel Service
       •  For all in-stock merchandise orders totaling $49.99 or less – after discounts and any special promotions are applied, but before possible sales-tax charges are determined – shipping rates will be based on package weight and destination.
          •  How long will your order take to arrive?
          •  For customer-paid Priority Mail delivery via the United States Postal Service
             •  After our 72 non-holiday, business-hour handling time, please allow 1-3 business days for destinations in the continental United States and the District of Columbia.
             •  After our 72 non-holiday, business-hour handling time, please allow 3 business days for destinations in Alaska, Hawaii, and Puerto Rico.
             •  Please note that these stated delivery times are estimates only. CupidIntimates.com cannot guarantee that any order will arrive within these stated time horizons. Once shipped from our Distribution Center, deliveries become the responsibility of the USPS. For questions or concerns about your shipment’s status, please contact the USPS at USPS.com.
          •  For Ground delivery via United Parcel Service
             •  After our 48 non-holiday, business-hour handling time, please allow 5-10 business days for destinations in the continental United States and the District of Columbia.
             •  After our 48 non-holiday, business-hour handling time, please allow 6-12 business days for destinations in Alaska, Hawaii, and Puerto Rico.
             •  Please note that these stated delivery times are estimates only. CupidIntimates.com cannot guarantee that any order will arrive within these stated time horizons. Once shipped from our Distribution Center, deliveries become the responsibility of UPS. For questions or concerns about your shipment’s status, please contact UPS at UPS.com.
       •  Please also note that orders won’t be shipped on Saturdays, Sundays, or Holidays.
    •  Priority Mail Express delivery via the United States Postal Service, and Next-Day-Air and Second-Day-Air delivery via United Parcel Service
       •  The Priority Mail Express delivery option via the USPS is available for orders sent to destinations in all 50 states, the District of Columbia, and Puerto Rico.
       •  The Next-Day-Air and Second-Day-Air delivery options via UPS are available only for orders sent to destinations in the continental United States and the District of Columbia.
       •  We’re sorry. We’re unable to offer free shipping for any orders shipped using any of these premium delivery methods.
       •  The shipping rates for these premium delivery options will be based on package weight and destination.
       •  How long will your order take to arrive?
          •  For Priority Mail Express delivery via the United States Postal Service
             •  After our 72 non-holiday, business-hour handling time, please allow 1-2 business days for destinations in all 50 states, the District of Columbia, and Puerto Rico.
             •  Please note that this stated delivery time is an estimate only. CupidIntimates.com cannot guarantee that any order will arrive within this stated time horizon. Once shipped from our Distribution Center, deliveries become the responsibility of the USPS. For questions or concerns about your shipment’s status, please contact the USPS at USPS.com.
          •  For Next-Day-Air and Second-Day-Air delivery via United Parcel Service
             •  Please add our 48 non-holiday, business-hour handling time to both the Next-Day-Air and Second-Day-Air-delivery, time horizons for destinations in the continental United States and the District of Columbia.
             •  Please note that these stated delivery times are estimates only. CupidIntimates.com cannot guarantee that any order will arrive within these stated time horizons. Once shipped from our Distribution Center, deliveries become the responsibility of UPS. For questions or concerns about your shipment’s status, please contact UPS at UPS.com.
       •  Please also note that orders won’t be shipped on Saturdays, Sundays, or Holidays.
 
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