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Privacy Policy

 

Privacy Policy Effective Date: This Privacy Policy became effective as of October 15, 2009.

At Cupid Intimates we are committed to protecting the privacy of our customers and therefore do not sell or rent our customers’ User Information to any third party. Further, we do not share your User Information with any third parties for their direct marketing purposes.

The www.cupidintimates.com web site (the "Site") is owned, operated and maintained by Cupid Foundations Inc. which does business as Cupid Intimates.  We refer to Cupid Foundations Inc. as Cupid Intimates, the "Company" "we" "us" or "our."

This page sets forth our policies regarding the use and disclosure of information we collect from or are able to obtain about the Site’s users. We refer to these policies as our “Privacy Policy.” In addition to the lower case words “we” “us” and “our” defined above, you will notice that we capitalize certain words in this Privacy Policy even though the rules of grammar do not require that they be capitalized. We do this because these words have specific meanings in this Privacy Policy. These specific meaning are found where the capitalized words are placed in bold text and inside quotation marks.

We hope this Privacy Policy will answer your questions regarding how we treat information gathered from our Site. If you have questions or concerns regarding this Privacy Policy, other than requests for our information sharing practices as described in the first paragraph above, please feel free to contact us at site_administrator@cupidintimates.com or, if you wish to exclude your User Information from our direct marketing programs including e-mail, please refer to the section titled “How to Opt-Out,” below.

This Privacy Policy governs use of the Site and all the web sites operated by us, except where the Company may have a separate policy in place for a specific web site other than the Site (an “Other Web Site”). In such a case the policy applicable to the Other Web Site will be available at the Other Web Site and will govern the use of the Other Web Site. This Privacy Policy does not apply to information that you may provide to us, or that we may obtain through means other than the Site, such as by phone or postal mail, but please note that User Information obtained through such means will be treated in accordance with the first paragraph above and our use of such User Information will be consistent with this Privacy Policy. By accessing and using the Site you are agreeing to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site. Furthermore, by providing us with User Information on this Site, you fully understand and unambiguously consent to the collection and processing of such information in the United States in accordance with this Privacy Policy.

As we update and diversify our products and services, this Privacy Policy may change. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page for updates periodically. If we make any material changes to this Privacy Policy, we will notify you here. Unless the law otherwise requires, we do not provide notice of changes to this Privacy Policy and your use of the Site following any posted changes will indicate your acceptance of such changes. This Privacy Policy became effective October 15, 2009.

What Information Do We Actively Collect and Inactively Gather?

User/Personal Information

When you register on the Site, we may actively collect the following user information: name, e-mail address, street address, and phone number and other such information ("User Information”).  You are not required to register to review the materials on this Site, but may be required to provide such User Information to access one or more Site features or tools.

In order to process orders efficiently, when you place an order with us or register an account on the Site we actively collect the following personal information in addition to the user information above: billing address, shipping address, and credit card number (“Personal Information”). If you prefer not to disclose your Personal Information online, you can always place your order by calling 1-800-273-1659 (toll free).

We may periodically conduct surveys of visitors to our Site for internal research purposes that may include marketing. This helps us better understand what our customers would like to see from us. If you respond to such surveys, we may ask you for some User Information and/or may contact you for more information; but only if you have given us permission to do so.

We may also receive information about you from other sources.

Site Usage Information

We (including through our third party service providers) may inactively collect from you information that is not in the same category as User/Personal Information. For example, we might track information about the date and time you access the Site, the type of web browser you used, and the web site from which you connect to our Site. We collect and use this and other non-personal Information (such as demographic data) to analyze and develop our business strategy and to determine how you found out about us, your interests regarding our products and services and how to further improve our Site. We, or a third party, may also collect information from your activities on the Site for the purposes of providing advertisements and other content to you at the Site that are customized to your interests and preferences. To accomplish all this, and also to allow us to offer our customers streamlined access to Site features, we, as do many web sites, use the technologies listed below and other similar technologies (the “Tracking Technologies”):

Cookies and Clear GIFs - Cookies are pieces of information that are stored by your browser on your computer’s hard drive. Cookies make web surfing easier for you by saving your customer identification information while you’re at our Site. Cookies also track where you travel on our Site and what you review. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or message.

IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, our servers automatically collect data about your server’s Internet address when you visit our Site. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Site, our servers may record or “log” your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as “Clickstream Data”.

Interconnectivity - If you receive an email or RSS feed from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

In some cases, we may link the non-personal information collected through the Tracking Technologies with certain of your User/Personal Information. WE WANT TO BE SURE THAT YOU UNDERSTAND THAT ACCEPTING TRACKING TECHNOLOGIES ONTO YOUR COMPUTER IN NO WAY GIVES US ACCESS TO YOUR COMPUTER OR ANY PERSONAL INFORMATION ABOUT YOU. YOU MAY SET YOUR WEB BROWSER SOFTWARE TO REJECT TRACKING TECHNOLOGIES, BUT, IF YOU DO SO, CERTAIN FUNCTIONALITY OF THE SITE MAY BE AFFECTED. Third parties (including, but not limited to, software vendors, advertisers and fulfillment companies) may also use Tracking Technologies by or through the Site. WE HAVE NO CONTROL OVER WHAT INFORMATION SUCH THIRD PARTIES TRACK OR COLLECT, AND HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY TRACKING, DATA COLLECTION OR OTHER ACTIVITIES OF SUCH THIRD PARTIES.

Security of the Information You Provide 

Among our top priorities is keeping your User/Personal Information secure. We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us so that it can be safeguarded as much as possible from being read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that appears at the top or bottom of your Internet browser's window. These icons will appear when you are placing an order on our Site.  In this regard, when accessing or reviewing your User/Personal Information, you will see our Site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your User/Personal Information are located on a separate server which employs firewall and security technology. We employ these procedures to protect your User/Personal Information from unauthorized access, destruction, use, modification or disclosure.

You may be able to create an account on our Site with a username and password, including if you set up a customer account. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. You are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the Site by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you.

Your User Information will be stored and processed on our computers in the United States. The laws on holding User Information in the United States may vary and be less stringent than laws of your state or country. We will use commercially reasonable efforts to hold and transmit your User Information in a safe, confidential and secure environment. If you object to your User Information being transferred or used in this manner please do not register with or use the Site.

ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS TO PROTECT THE USER INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT USER INFORMATION STORED ON OUR SERVERS, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

How Do We Use the Information that You Provide and We Collect?

We collect User and/or Personal Information for the purposes of fulfilling orders, providing you with the services you have chosen, providing a high level of customer service, and providing you with information we believe may be of interest you, such as new product information, and for editorial and feedback purposes, for internal marketing and promotional purposes, for a statistical analysis of your behavior, for product development, for content improvement and to customize the content and layout of the Site (collectively, “Information Usage Purposes”). In performing the Information Usage Purposes, we may combine information we collect on the Site with information we receive from other sources. We do not sell User/Personal Information and we do not disclose User/PersonalInformation to any other party, except as set forth in this Privacy Policy. Unless otherwise provided in this Privacy Policy, any non-personal Information you transmit to the Site or we collect from the Site will be treated as non-confidential and non-proprietary and you agree that we may use any such non-personal Information (together with any ideas, concepts, know-how, or techniques contained therein) in any manner, for any purpose, without credit or compensation to you.

Sharing of Your Information With Our Partners; Transfer of Your Information

We may provide your User/Personal Information to our associates and to companies acting as our authorized agents or partners in performing Information Usage Purposes. We screen and reasonably determine to be reputable any third party to whom we disclose such information and we require such third parties to agree to use the User/Personal Information only for such specified purposes. Each of our partners must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your User Information in order to protect your User/Personal Information from unauthorized access, destruction, use, modification or disclosure.

If we merge, or sell or otherwise transfer our assets, Site or operations, we may disclose or transfer your User/Personal Information in connection with such transaction.

Use of Information in Promotions

Occasionally, we may run a "Promotion", and you will be given the opportunity to receive a promotional gift by registering with the Site. Your registration information may be used to notify you in connection with the Promotion. When you enter such a Promotion, you will have the opportunity to consent to receive future communications from us. Since we value your privacy, you will always have the opportunity to stop such communications as detailed below.

How to Opt-Out

We will only send e-mail for informational purposes and to those users who have indicated that they wish to receive other types of e-mail from us and our subsidiaries.

If at any time you wish to stop receiving e-mail from us, you can always remove your name from our mailing list by sending an e-mail to site_adminsitrator@cupidintimates.com stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL". Although we will promptly remove your name from our e-mail list upon receiving your request, it is possible that you may still receive e-mails from us that had been initiated prior to your name being removed from our list.  If you sign up for text messages and then later decide you no longer wish to receive text messages about products, promotions or events about Cupid Intimates, you may respond to any text message that you receive with STOP.

If at any time you do not want to receive offers and/or circulars from us, you can always remove yourself from our mailing list by sending an e-mail to site_admin@cupidintimates.com, indicating "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will promptly remove your name from our mailing list upon receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed from our list. You can also contact us by mail:

Southwest Cupid
Site Administrator
318 North 29th Street
Blackwell, OK 74631-2408

THE OPT-OUT RIGHTS AND PROCEDURES DESCRIBED IN THIS SECTION ARE THE DEFAULT RULES AND PROCEDURES WE USE IN OPERATING THE SITE AND ARE THE STANDARD BY WHICH WE ADHERE TO OUR PRIVACY POLICY.

Release of Information to Protect Our Site and Others

We may release User and/or Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of Cupid Intimates, our users or others, or enforce or apply the terms of any of our user agreements.

Your Account Access Rights

You may review and make changes to the User and/or Personal Information that is stored in your user account on the Site by visiting the “My Account” area of the Site.

Intended Users; Use by Children under 13

The Site is not purposefully directed at children under the age of 13. We do not collect or maintain User and/or Personal Information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you notify us that User and/or Personal Information has been provided by a child under the age of 13, upon verification, we will promptly delete such User and/or Personal Information. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.

Third Party Ad Servers; Links to Other Web Sites

We may use third-party advertising companies to serve ads when you visit our Site. The Site also may contain links to other web sites. The privacy policies of other web site operators or advertisers may significantly differ from our Privacy Policy. We urge you to read the privacy statements of each and every web site you visit and to contact the third-party Web site operators or advertisers directly if you have any questions or concerns about their data collection or privacy policies. WE HAVE NO CONTROL OR INFLUENCE OVER THE PRIVACY PRACTICES OF SUCH OTHER WEB SITES AND ADVERTISERS AND WE DO NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR ANY THIRD-PARTY WEB SITE OPERATORS’ OR ADVERTISERS’ DATA COLLECTION PRACTICES, THEIR FAILURE TO ABIDE BY THEIR PRIVACY POLICIES OR THE CONTENT OF ANY THIRD PARTY WEB SITES.

Site Disclaimer

The opinions expressed by cupidintimates.com outside bloggers and those providing comments are theirs alone, and do not reflect the opinions of cupidintimates.com or any employee thereof. Cupidintimates.com is not responsible for the accuracy of any of the information supplied by outside bloggers, commenters, or third-party press releases posted on this site.

 
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